Waivers
How to how guests sign on the booking site
When a booking (or assigned membership) needs a waiver, the guest gets a signing link — typically in the waiver request email, and also from staff via the booking’s waiver link. They open the public signing page, fill the required fields, agree to the consent statement, and submit. After signing, staff see the request flip to Signed and can view the stored copy.
When a booking (or assigned membership) needs a waiver, the guest gets a signing link — typically in the waiver request email, and also from staff via the booking’s waiver link. They open the public signing page, fill the required fields, agree to the consent statement, and submit. After signing, staff see the request flip to Signed and can view the stored copy.
How guests sign on the booking site
When a booking (or assigned membership) needs a waiver, the guest gets a signing link — typically in the waiver request email, and also from staff via the booking’s waiver link. They open the public signing page, fill the required fields, agree to the consent statement, and submit. After signing, staff see the request flip to Signed and can view the stored copy.
- Guests can sign on a phone before arrival so check-in is not blocked.
- If signing is required every booking, a previous signature does not skip the new request.
- If signing is once per customer email, a returning guest with the same email is not asked to sign that template again.
Tips
- Assign each high-risk item its own template so the legal text matches the activity.
- Use automatic reminders 24 hours before the booking so unsigned guests finish before they arrive.
- Preview the signing page on a phone before you go live — most guests sign on mobile.