Email & SMS
Confirm. Remind.
Reduce no-shows.
Branded email templates, SMS reminders, waiver requests, and day-of messages — timed to the booking so guests show up prepared.
From the actual app
Messaging that travels with the booking
Screens mirror Emails & Messaging settings — templates, channels, and Twilio-ready SMS from the live product.
Email & SMS hub
Manage email settings, branded templates, and SMS templates together — confirmations, reminders, waivers, and follow-ups.
- Keep brand voice consistent across channels
- Activate the messages operators actually need
- See which templates are live at a glance
Booking confirmation
Reminder · 48 hours
Email + SMS
ActiveWaiver request
Day-of reminder
SMS
ActiveSMS that arrives on time
Send concise SMS for time-sensitive details when Twilio is connected. Tokens pull item name, start time, and guest name automatically.
- Higher open rates for last-mile reminders
- Fewer “what time was that?” calls
- Opt-out friendly templates ready for compliance
Day-of reminder
Twilio connectedCart recovery emails
Abandoned booking recovery sends guests back to finish checkout — recovering revenue you already earned attention for.
- Recover carts that would otherwise disappear overnight
- Tune delay and messaging to match your brand
- Pair email follow-up with SMS when urgency matters
Abandoned Bookings
| Customer | Cart contents | Value | Status |
|---|---|---|---|
Alex Rivera alex@email.com | Sunset Kayak Tour × 2 | $178.00 | Reminder sent |
Chloe Bennett chloe@email.com | Harbor Cruise × 1 | $65.00 | Recovered |
David Miller david@email.com | Escape Room × 4 | $140.00 | Pending |
Ready to cut no-shows?
Start a free trial and turn on confirmations and reminders in minutes.