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Payment settings

How to enable customer credit

Enable customer credit to issue refunds or adjustments as store credit instead of returning cash or card funds. Guests redeem credit from their account when customer accounts are enabled on the booking site.

Enable customer credit to issue refunds or adjustments as store credit instead of returning cash or card funds. Guests redeem credit from their account when customer accounts are enabled on the booking site.

Customer credit

Enable customer credit to issue refunds or adjustments as store credit instead of returning cash or card funds. Guests redeem credit from their account when customer accounts are enabled on the booking site.

  • Turn on Enable customer credit, then save.
  • Credit refunds from Payments require a customer email so the credit belongs to a specific account.
  • If customer credit is off, refunds stay on the original payment method or cash path.

Tips

  • Save Payment Methods after every change; leaving the tab without saving discards unsaved checkout, credit toggles.