Memberships
How to selling memberships on the booking site and POS
Guests buy a plan from the booking site when the program is Active and Show membership on booking site is on. Staff can also sell a membership through checkout and POS. After payment, an enrollment appears on the Members tab with source Booking site or POS. Recurring plans bill through the connected card processor (Stripe) using the plan’s price and charge frequency.
Guests buy a plan from the booking site when the program is Active and Show membership on booking site is on. Staff can also sell a membership through checkout and POS. After payment, an enrollment appears on the Members tab with source Booking site or POS. Recurring plans bill through the connected card processor (Stripe) using the plan’s price and charge frequency.
Selling memberships on the booking site and POS
Guests buy a plan from the booking site when the program is Active and Show membership on booking site is on. Staff can also sell a membership through checkout and POS. After payment, an enrollment appears on the Members tab with source Booking site or POS. Recurring plans bill through the connected card processor (Stripe) using the plan’s price and charge frequency.
- A plan that is hidden from the booking site can still be sold by staff if the program is Active.
- Member discounts apply at checkout when the guest’s active membership covers that item, product, or voucher.
- Visit limits are consumed when the member books; cancelled or no-show visits can return allowance depending on booking status.
Tips
- Turn the program Active only after at least one plan has a clear price, interval, and catalog assignment.
- Keep booking-site plan descriptions short; staff and guests should be able to explain the perk in one sentence.
- Review past-due enrollments with Payments so a failed renewal is fixed or cancelled instead of leaving access unclear.