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General settings

How to set up business details

Identity and Locale is the public and operational identity of the organization. These values appear on the booking site, emails, invoices, and calendar feeds. Set them before you publish a booking URL.

Identity and Locale is the public and operational identity of the organization. These values appear on the booking site, emails, invoices, and calendar feeds. Set them before you publish a booking URL.

Identity and Locale

Identity and Locale is the public and operational identity of the organization. These values appear on the booking site, emails, invoices, and calendar feeds. Set them before you publish a booking URL.

General Settings

Identity and LocaleSettingsCustomer AccountsData Import

Business Name

Harbor Lights Experiences

Organization Slug

harbor-lights

Default Currency

USD - US Dollar

Primary Timezone

America/New_York
Identity and Locale holds business name, public slug, contact details, currency, country, timezone, and how the 3% platform fee is handled.
  • Business Name is the brand guests see. It is also used as the booking-site header brand.
  • Organization Slug is shared across all locations. Your public site is slug.root-domain, and multi-location businesses add /location-slug for each venue. You can change the slug later if the name you want becomes available.
  • Business Phone, Website, and Email are the contact details guests and staff should trust.
  • Default Currency and Country control how money and locale defaults are stored for the organization.
  • Primary Timezone is the organization default. Wrong timezone is the most common cause of bookings appearing an hour off.

Tips

  • Save the tab you are on before switching tabs so formatting or identity edits are not left unsaved.
  • Set Primary Timezone and each location timezone before you publish availability.
  • Write reschedule and cancel policies in plain language, then enable the confirmation-page and email displays so guests see them before they book.
  • Generate a new calendar feed URL if an old link was shared too widely.