Customer reviews
How to create Review and Edit Review modal
Create Review and Edit use the same modal. Required fields are Customer Name, Item, and Rating. Optional fields are Customer Email, Booking ID, and Review Comment. Status appears unless auto-approval is on for a new review. Cancel or Close discards the form. Create Review or Save Changes writes the record.
Create Review and Edit use the same modal. Required fields are Customer Name, Item, and Rating. Optional fields are Customer Email, Booking ID, and Review Comment. Status appears unless auto-approval is on for a new review. Cancel or Close discards the form. Create Review or Save Changes writes the record.
Create Review and Edit Review modal
Create Review and Edit use the same modal. Required fields are Customer Name, Item, and Rating. Optional fields are Customer Email, Booking ID, and Review Comment. Status appears unless auto-approval is on for a new review. Cancel or Close discards the form. Create Review or Save Changes writes the record.
- Rating is chosen with 1–5 star buttons.
- Item must be one of the location's catalog items so the review can appear on the matching public item page.
- Booking ID is optional and links the review to a reservation when you have it.
- Staff-created reviews still respect Pending versus Approved unless auto-approval is enabled.
Tips
- Keep auto-approval off until you trust the volume and tone of incoming comments.
- Turn on item-page display only after you have a few approved reviews, so public pages do not look empty.
- Use participant follow-up when the paying guest is not the only person who attended.