Abandoned bookings
How to abandoned Bookings tab
This tab is the inbox of incomplete carts. Date Range can be Today, Last 7 days, Last 30 days, or This month. Search matches customer name, email, or cart ID. The table shows Customer Name / Email, Cart Contents, Cart Value, Abandoned Date, and Actions. Pagination can show 25, 50, or 100 rows.
This tab is the inbox of incomplete carts. Date Range can be Today, Last 7 days, Last 30 days, or This month. Search matches customer name, email, or cart ID. The table shows Customer Name / Email, Cart Contents, Cart Value, Abandoned Date, and Actions. Pagination can show 25, 50, or 100 rows.
Abandoned Bookings tab
This tab is the inbox of incomplete carts. Date Range can be Today, Last 7 days, Last 30 days, or This month. Search matches customer name, email, or cart ID. The table shows Customer Name / Email, Cart Contents, Cart Value, Abandoned Date, and Actions. Pagination can show 25, 50, or 100 rows.
- Cart Contents lists the items the guest had selected.
- Cart Value shows the estimated total, or a dash when no price is stored.
- Export as can download the current list as CSV, PDF, Excel, or XML.
- If nothing matches, the table shows No abandoned carts found.
Tips
- Start with a short abandonment delay and a recovery email within an hour while intent is still high.
- Require opt-in if you serve EU customers, and leave Keep checkbox automatically selected off.
- Use Send Reminder for large carts, and check Recovery History so you do not email the same guest repeatedly.